What are bots and why make one?
Simply defined, bots are software that can conduct automated interactions with people in real time. Instead of making an entire app, you can now make a bot for any popular platforms such as Facebook or Telegram to interact, engage and even transact with your users. If you have a business, you are bound to have your own FB page or a Slack account. Making a bot on one of these platform can help your business in numerous ways.
Some of these ways are:
- Bots can help slim down Live Chat and other CRM teams.
- A single bot can interact with Android, iOS and Web users. No need to spend on apps for three different platforms.
- Bots are one form of Artificial Intelligence. The sooner a business starts with AI, the better.
- Bots can display images, links and CTA buttons, providing a rich experience.
- 24/7 real-time interactions irrespective of location and time-zone of customers.
- B2B business apps face retention problem. Making a bot can prove to be more useful instead.
- Easily discoverable.
- Bots can also offer push messages through FB messenger, Telegram, etc. making it a great marketing tool.
- Direct and personal interaction between your brand and customer.
How can we help?
Solvex has deep understanding about the basic technologies that go into the bot development process. Our developers have worked on a myriad of automated features across hundred of apps. With a consolidated experience of 6+ years, bot development comes naturally to us. We have set our strides high for bot development and want to give quality bot development services to businesses irrespective of any industry.